Staff Reporter

ISLAMABAD: Khushhali Microfinance Bank Limited, Pakistan’s leading microfinance bank providing financial services to SMEs and low income households across Pakistan, has recently signed an agreement with NdcTech to implement Temenos Infinity, the digital banking platform.

This implementation will enable Khushhali Microfinance Bank to accelerate growth through digital onboarding and origination as well as provide customers access to crucial financial services elevating their digital experiences. With this digital transformation, Khushhali Microfinance Bank will have product agility to quickly market their offerings in this dynamic economy.

Temenos Infinity with its open API architecture will support the delivery of hyper-personalized, omni channel customer experiences and allow Khushhali Microfinance Bank to provide faster, seamless customer service. NdcTech’s expertise in various digital banking journeys, including regulatory products and processes, will help the bank to make these services available to customers in a timely fashion.

On this occasion, Ghalib Nishtar, CEO & President of Khushhali Microfinance Bank said: “We are happy to sign up with NdcTech for the Temenos Digital Banking platform. This is an important step towards our digital transformation. We believe this commitment with our long-term partner NdcTech will provide the leap forward and put Khushhali Bank at the cutting edge of technology to deliver better services and products through multiple channels.”

Ms. Ammara Masood, CEO and President NdcTech, commented: “As banks rise to meet the increasing demand for online and mobile banking from their customers, they are also opening up new possibilities to work with innovative Fintechs and adopt new technologies. We are excited to embark on this digitalization journey with Khushhali bank, the largest Microfinance Banks in Pakistan, which is leading innovation and financial inclusion efforts in the country’s financial sector as it looks to implement a digital-first approach for its core strategy.”